Customer Support
Don't see the answer to your question?
Call us at 303.927.6130 for assistance.
(Open 9 to 5, Monday - Friday MST )
Frequently Asked Questions
Yes! Extract Labs products are sold or shipped to all 50 states.
We offer ground shipping service, which allows us to assist more consumers in a more reliable manner as we grow broader in distribution. Packages generally take 5-7 business days from placing an order to arrival at your door. We offer free shipping on all U.S. orders.
If you’ve placed an order and would like to modify the items or shipping address, please call our Wholesale team at 303.927.6130 or contact your account manager via email. If the order has not shipped, we can modify the order to your liking. If the order has shipped, you will then need to follow the return/exchange process.
After your order is placed, we’ll send you a confirmation email with order details. Once your order is shipped, a tracking number will be provided.
Our minimum order quantity for wholesale orders is $500. Our website will not let you check out until your cart meets this.
Have a question about a product? Have a problem with your order?
Please call 303-927-6130 and press 1 for wholesale or send an email to your account manager.
If you are not sure who your Account Manager is, please email wholesale@extractlabs.com
